Shipping policy

At Lõma Designs LLP (“Lõma”, “we”, “us”, “our”), we aim to deliver your orders safely and efficiently.

1. Order Processing

  • Orders are processed within 1–3 business days after confirmation.

  • Orders are not processed on Sundays or public holidays.

  • You will receive a confirmation email once your order has been shipped.

2. Shipping Timelines

  • Delivery timelines will be displayed at checkout.

  • Estimated delivery timelines are indicative and may vary depending on location.

  • Delays may occur due to courier issues, weather conditions, force majeure events, or other unforeseen circumstances.

3. Shipping Charges

  • Shipping charges (if applicable) will be displayed during checkout.

  • Any applicable taxes or duties will be shown before order confirmation.

4. Address & Delivery

  • Customers are responsible for providing accurate shipping details.

  • We are not responsible for delays or losses due to incorrect address information.

  • If delivery fails due to incorrect details, re-shipping charges may apply.

5. International Shipping (If Applicable)

  • International customers are responsible for customs duties and local taxes, if any.

  • Delivery timelines for international orders may vary.

6. Contact

For shipping-related queries:
📧 lomanaturallyyours@gmail.com

TERMS OF SERVICE

Last Updated: 10 July 2025

These Terms of Service (“Terms”) govern your use of the website operated by Lõma Designs LLP.

By accessing our website, you agree to these Terms, our Privacy Policy, Shipping Policy, and Return & Refund Policy.

1. Eligibility

You must be legally capable of entering into binding contracts under applicable laws.

2. Account Responsibility

You agree to provide accurate information and maintain confidentiality of your account credentials.

3. Products & Services

  • All products are subject to availability.

  • We reserve the right to modify or discontinue products without prior notice.

4. Pricing & Payments

  • Prices are listed in INR (unless otherwise specified).

  • By placing an order, you agree to pay all applicable charges.

  • We reserve the right to correct pricing errors.

5. Intellectual Property

All website content (text, images, logos, designs) is the property of Lõma Designs LLP and may not be used without written permission.

6. Limitation of Liability

Lõma shall not be liable for indirect, incidental, or consequential damages arising from use of the website or products.

7. Force Majeure

We are not responsible for delays or failures caused by events beyond our reasonable control.

8. Governing Law

These Terms are governed by the laws of India.

Any disputes shall be subject to the exclusive jurisdiction of courts in Bengaluru, Karnataka.

9. Contact

📧 lomanaturallyyours@gmail.com