Privacy policy

Last updated: 14 October 2026

At Sauca Designs LLP ("Lōma", "we", "us", "our"), we value your privacy. This Privacy Policy explains how we collect, use and protect your information when you visit theloma.in or use our services.

1. Information We Collect

  • Personal data: name, email, phone number, shipping address and payment information.
  • Usage data: IP address, browser type, pages visited and usage patterns, through cookies and analytics.

2. How We Use Your Information

  • To process orders and payments
  • To ship products and share order updates
  • To provide customer support
  • To improve our website and services
  • To comply with legal obligations
  • To send promotional communications and share data with marketing and analytics platforms, only with your explicit consent

3. Sharing of Information

  • We do not sell your personal data.
  • Information may be shared with trusted service providers, such as shipping partners and payment gateways, as needed to fulfil your order.
  • We may disclose data if required by law or in connection with legal proceedings.

4. Marketing & Analytics

  • We may use your information to run promotions, newsletters and personalised advertising.
  • This data is shared with marketing and analytics platforms only if you give explicit permission, for example through cookie consent or opt-in forms.
  • You can opt out of marketing communications at any time using the unsubscribe link in our emails.

5. Data Security

We use reasonable security measures to protect your data. No method of transmission over the internet is completely secure.

6. Your Rights

You can request access to, correction of or deletion of your personal data, and you can opt out of marketing emails at any time.

7. Cookies

We use cookies to improve site performance and understand how the website is used. You can manage cookie preferences in your browser settings.

8. Children's Privacy

Our website is not intended for anyone under 18. We do not knowingly collect data from minors.

9. Changes to this Policy

We may update this Privacy Policy from time to time. The "Last updated" date above shows the latest version.

10. Contact Us

For privacy questions or data requests:
Email: lomanaturallyyours@theloma.in
WhatsApp / Phone: +91 99800 54042